Privacy Policy

This policy explains what we collect through this website, why we collect it, and what we do with it.

1. Information we collect

When you submit an enquiry we collect the details you provide: your name, company, phone number, email address, the products you are interested in, and any requirement details you write in. We do not ask for payment details anywhere on this site.

2. How we use it

Your information is used to answer your enquiry, prepare quotations and correspond with you about your order. We do not sell your personal data, and we do not share it with third parties for their own marketing.

3. Applications for employment

CVs and applications sent to our careers address are used solely to assess you for the role applied for and for other openings we think may suit you. Tell us if you would prefer your details not to be retained after a decision.

4. Retention

Enquiry records are kept for as long as needed to serve the commercial relationship and to meet our statutory record-keeping obligations, after which they are deleted.

5. Security

Enquiries are stored in an access-controlled database. We take commercially reasonable measures to protect your data, though no transmission over the internet can be guaranteed completely secure.

6. Your choices

You may ask us to confirm what personal data we hold about you, to correct it, or to delete it. Write to info@monaindustry.com and we will respond within a reasonable period.

7. Contact

Questions about this policy can be sent to info@monaindustry.com, or by post to our office in Surat, Gujarat.